Refund Policy

Last updated: 9 September 2026

Change of mind

Because the products are digital files made available immediately after payment, Aesthetic Performance does not generally offer a refund solely because you change your mind, choose the wrong training frequency, decide not to use the program, or later prefer another product. This does not affect any rights you may have under applicable consumer law.

Problems with a product

If a paid product is not delivered, the files are inaccessible or corrupt, you receive the wrong product, or the product is materially different from the description, contact Aesthetic Performance with the details of the problem. We will assess the issue and, where appropriate, provide working access, replacement files or another remedy. Where the Australian Consumer Law requires a refund, replacement or other remedy, that remedy will be provided.

Duplicate purchases

If you accidentally complete the same purchase more than once, contact us promptly with the purchase email and transaction details. Genuine duplicate transactions may be refunded after verification.

What to include in a request

• The email address used at checkout.
• The blueprint purchased (3-Day, 4-Day or 5-Day).
• The approximate date of purchase.
• A short description of the issue.
• Any relevant Stripe receipt or transaction reference. Do not send full card details.

Australian Consumer Law

Consumer guarantees apply automatically where the Australian Consumer Law applies. A business cannot remove those rights by using a blanket “no refunds” policy. The remedy available depends on the circumstances and the nature of the problem.

How to request support

Use the support process on the Contact page. Payment refunds, when approved or required, are processed back through the original payment method where practicable.